At Sahiba Exclusive, we are committed to delivering your orders quickly and securely across India. Here’s everything you need to know about how we ship your products.
Dispatch Timeline
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Orders are processed and shipped within 48 working hours if the items are in stock.
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If a product is on backorder, it will be dispatched within 48 working hours of its arrival at our warehouse.
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Orders are shipped via trusted, registered domestic courier partners to ensure safe and timely delivery.
Estimated Delivery Timeframes
Standard Shipping
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Tier 1 Cities: 2–4 working days
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Tier 2 Cities: 3–5 working days
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Tier 3 Cities: 5–7 working days
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Rest of India: 7–10 working days
Please note: Delivery timelines are estimated and may vary based on your location, courier delays, or unforeseen circumstances such as weather conditions or public holidays.
Delivery Address
Orders will always be delivered to the registered address of the buyer as provided during the order placement or as per the credit/debit card billing address, unless explicitly specified otherwise at the time of order.
Shipping Charges
We offer Standard Shipping on all domestic orders. Delivery time may vary depending on the delivery location.
Our shipping charges include insurance coverage for your products during transit, so you can shop with confidence.
Insurance & Claims
In the unlikely event that your order arrives damaged, incomplete, or with missing items, please notify us within 2 (two) days of delivery.
Beyond this period, we regret that we will be unable to process claims, as insurance providers have strict timelines that we are obligated to follow.
Important: Insurance coverage is provided by a third-party insurer. We will assist you with the claim process; however, the policies, terms, conditions, and timelines are determined by the insurer. Sahiba Exclusive has no control over exceptions or decisions made by the insurer.
Delays
While we aim to dispatch your order within the promised timelines, we cannot be held responsible for delays caused by courier companies, postal authorities, weather conditions, public holidays, or other circumstances beyond our reasonable control.
However, we will do our best to support you and follow up with our courier partners in case of delivery delays.
Failed Delivery Attempts
Customers are requested to ensure that someone is available to receive the shipment at the provided delivery address.
If multiple delivery attempts fail due to customer unavailability, refusal to accept the shipment, or non-response, the shipment may be returned to us by the courier.
Any applicable re-shipping or handling charges shall be borne by the customer.
Thank you for choosing Sahiba Exclusive. We appreciate your trust and look forward to serving you with quality car Android stereos and accessories.